FAQs

WHAT IS THE VCPROMISE?

Well, here at VintCondition we have always, and will continue to offer full refunds on any products which you are not pleased with, within 30 days of the purchase. We won't quiz you as to why, or treat you differently for doing so, because we understand what it's like. If you would like to return an item, please get in touch with us through the 'Contact Us' page and we will do our best to make you happy! Also, as part of the VCPromise, we are pleased to say any UK buyer will never have to worry about postage costs. The cost the product should be all you have to pay.

HOW LONG WILL DELIVERY TAKE?

We are fully aware that no one likes waiting, so we always aim to get your purchase to you ASAP. Unfortunately however, due to the nature of the service, this will be different for every product, as the initial sellers of these prodcuts are worldwide. We will do our best to give you information about how long your wait will be, keeping you posted the whole way.

HOW COME THE PHOTOS AREN'T THE SAME?

As we are a vintage reseller, we can only rely on the photos provided by the initial seller. This means that photo quality cannot be guaranteed, and the backgrounds are likely to be different, we can only promise that we supply the best and most true photos available.

YOUR QUESTION NOT ANSWERED?

If you have any other questions regarding the process here at VintCondition, or are simply stuck, don't hesitate to send us a quick message on the Contact Us page. We will do our best to get back to you within 24 hours.